SHIPPING & PROCESSING

ORDER PROCESSING

In-Stock Items:

For all in-stock items, Electric Feathers will process orders within 3 business days from the date that we receive your order and credit verification has been confirmed. Orders placed on Friday after 1:00 PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.

We do our best to keep the website’s inventory updated at all times, but item availability is not guaranteed. If an item is sold out, you will be notified via email or telephone. Orders with sold out items will be refunded per the customer’s wishes.

Made to Order items will dispatch within 14 weekdays from the date of purchase, if an unforeseen delay should occur, the customer will be notified at least 7 days before item was originally to become available. 

 

SHIPPING

Electric Feathers uses UPS, USPS, FedEx® and DHL for domestic and international orders. All domestic shipping is FREE, international and expedited domestic shipping oprions are available at checkout.

For international orders, the customer is responsible for any additional taxes and import duties applied by the customer’s local government.

Shipping prices for pillows may vary from below charts dues to size and quantity purchased.

Expedited shipping must be ordered before 1 pm PST, Monday-Friday.